Privacy Policy
How we protect and handle your personal information
1. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information
- Account credentials
- Payment information
- Mobile number and operator details
- Transaction history
2. How We Use Your Information
We use the collected information for:
- Processing your recharge transactions
- Communicating with you about our services
- Improving our website and services
- Complying with legal obligations
- Preventing fraud and ensuring security
3. Information Sharing
We may share your information with:
- Mobile operators for processing recharges
- Payment processors for transaction handling
- Service providers who assist our operations
- Law enforcement when required by law
4. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure servers and networks
- Regular security assessments
- Access controls and authentication
5. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website usage
- Improve user experience
- Provide personalized content
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data
7. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
8. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
9. Contact Us
If you have any questions about this privacy policy, please contact us at:
- Email: [email protected]
- Phone: +971 50 123 4567
- Address: Dubai, UAE